Industries – Restaurants

Restaurants

BENCHMARK YOUR PERFORMANCE AGAINST THE STANDARDS CONSUMERS EXPECT

Do you have data to address your industry’s challenges?

“39% of consumers say that consistency of quality is a driving factor in their restaurant selections meaning, for owners, maintaining food and service standards is fundamental to driving more traffic and sales.” – Industry Dive

Here’s how other restaurants are leveraging a partnership with RetailData:

Did your diners get service with a smile?

Did your diners get service with a smile?

Our researchers can observe any aspect of the dining experience in your and competing restaurants – including the customer service. Get the inside scope on how your staff is performing and where improvement is needed with our mystery shopping programs.

Are your franchisees upholding brand standards?

Are your franchisees upholding brand standards?

Your expanded growth with franchisees means more revenue, but it also brings the added difficulty of maintaining a consistently high level of quality at every location. With your standards in hand, RetailData’s research team can grade the compliance of every location so you can grow your business with confidence.

Were the tables clean during last night’s dinner service?

Were the tables clean during last night’s dinner service?

Even the best tasting meal can be undermined by a bad setting. From cleanliness to lighting to music volume, RetailData can supply the observational data you need to make sure your restaurant is operating in a way that doesn’t distract customers from their experience.

What can you do to improve customer experiences?

What can you do to improve customer experiences?

See the world from the perspective of your customers so you can align with their expectations. Whether it’s evaluating your own restaurants or the one down the road, our research team can give you visibility into the experience your customers are having.

What’s your competitor’s signature dish look like?

What’s your competitor’s signature dish look like?

Whether engaged in competitive discovery or checking compliance, don’t just take our word for it – RetailData’s solutions allow for image, audio, and video capture so you can see for yourself what our researchers see. Get even more insights into your business questions with RetailData’s media capture capabilities.

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We’ll help you tackle the industry challenges you’re facing with observational intelligence that helps you make informed decisions.